Shipping Within Malaysia
When will my order ship?
We strive to ship all web orders within 24 hours (Working Days) via Pos Laju
- Pos Laju's last collection is at 3pm (GMT +8) Monday - Friday.
- Orders made after 3pm will be collected by Pos Laju the next business day.
- Shipping hours: Monday through Friday 10am – 4pm (GMT +8), excluding Malaysian public holidays.
- All orders ship from our Penang warehouse
- Local Pick-Up Option from our Penang Office is available.
How much is your shipping fee?
- Peninsular Malaysia: RM8 (FREE SHIPPING for orders over RM250)
- Sabah & Sarawak: RM12 (FREE SHIPPING for orders over RM300)
How long will it take for my order to ship and deliver?
- Peninsular Malaysia: Estimate 1-3 working days.
- East Malaysia: Estimate 3-7 working days
How can I track my order?
You can find your tracking information on your shipping confirmation email.
If you’re having trouble finding your shipping confirmation email, please reach out to our team immediately!
My tracking says my order was delivered, but I haven’t received it—what do I do?
Oh no! Reach out to our team immediately with your tracking information and correct shipping address. We’ll get your issue sorted out as quickly as possible.
Can I edit/cancel my order after it has been placed?
We cannot modify orders once they are placed. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.
Shipping to Singapore
We're happy to announce that FINIS Singapore is now available for our friends in Singapore looking to equip their team with the best FINIS Swimming Equipment!
Shop FINIS Singapore at finisswim.sg!